Slack AI will now be available to more paid customers

Staying on top of your latest work news and chats might become a whole lot simpler, all thanks to Slack’s new AI-powered upgrade. The online teamwork hub spilled the beans that its Slack AI service will now be up for grabs for all its paying customers, handing businesses everywhere some nifty time-saving and efficiency-boosting tricks.

On top of that, they’re rolling out a fresh recap feature. It’s like a morning news brief, serving up summaries for channels it thinks you’ll find most important. First shown off in September 2023, Slack AI is already making a big dent in users’ weekly time crunch by digging up answers and spreading knowledge.

Available in English, Spanish, and Japanese right now, and more languages are on the way soon. You can grab it as a paid add-on for all premium Slack plans, costing $10 per user per month for both Slack Pro and Business+ tiers.

The folks at the company reckon their new recap feature will be a real lifesaver for users who are constantly juggling multiple channels. Once you toss a channel into your recap, you’ll get a daily rundown of anything you might’ve missed. And to top it off, Slack AI will even throw in some personalized channel suggestions based on your past Slack antics.

Now, Slack AI is getting even sharper with its search game. According to the company, it’s rolling out “personalized, intelligent responses” to your everyday questions, serving up clear and straight-to-the-point answers that directly point to the relevant Slack messages.

They’re also jazzing up the conversation summaries, giving you the lowdown on the juiciest bits from channels and threads. That way, you can easily get up to speed on anything you might’ve missed, check out daily recaps, and track down the sources of specific messages or notes.

Moving ahead, the company’s on a mission to beef up Slack AI’s search and summarizing skills. They’re tapping into a bunch of data sources like files, Slack apps, canvases, and clips to give Slack AI a broader and deeper understanding of context.

They’re also cooking up a plan to team up with their parent company Salesforce’s Einstein Copilot down the road. This partnership will amp up integration with CRM tools, offering users even more detailed and intuitive answers.

Engineers could also tap into the tool to swiftly track down answers or fixes for past incidents. This helps them resolve issues in a flash and serves as a handy guide for tackling any similar problems that pop up down the line. Users will also get a leg up with smarter channel recaps that sum up the highlights, including any unread messages or alerts. This makes it easier for them to catch up after taking time off or getting bogged down in a day full of meetings.